Value Leak
Reward budgets lose value in ways that are easy to miss and difficult to recover.
- Misfit leak
The gift does not suit the person, so its perceived worth is far below its cost.
- Unredeemed leak
Gift cards or vouchers expire or are never used, so money is spent and nothing is received.
- Overhead leak
Procurement, logistics, damaged deliveries and admin time add hidden cost on top of the gift value.
- Blind-spend leak
There is no data on what was used or valued, so the next budget repeats the same mistakes.
